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Execution Time: 1m 25s 92ms

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Metadata

Module: SERVICE
Feature: SERVICE APPOINTMENTS
Test Environment: QA
Browser: Chrome
Platform: Windows
Last Updated: 27/11/2025, 7:48:52 pm

@mode:serial
Feature:Salesforce Service Appointments Management 1m 25s 92ms 1

@service-appointments @regression @comprehensive
Scenario Outline:
Create and Manage New Service Appointments with Comprehensive Data
1m 25s 92ms 5

Given Open a browser and login to the sales force site 7s 645ms Screenshot +

When Search for "Service Appointments" in app launcher 51s 456ms Screenshot +

Then Add new service appointment with following details 23s 575ms
Field Value
Description Regular HVAC system maintenance for office building
Contact John Smith
ParentRecordType Account
ParentRecord Testing
Status Scheduled
Subject HVAC System Maintenance
WorkType Work Item A
AppointmentType
Duration 120
DurationType Hours
AdditionalInformation Customer requests morning appointment
Comment Bring standard HVAC tools
CancellationReason xyz
EarliestStartPermittedDate 11/12/2025
EarliestStartPermittedTime 8:00 am
DueDate 11/12/2025
DueTime 7:00 pm
ArrivalWindowStartDate 11/12/2025
ArrivalWindowStartTime 9:00 am
ArrivalWindowEndDate 11/12/2025
ArrivalWindowEndTime 10:00 pm
ScheduledStartDate 11/12/2025
ScheduledStartTime 9:30 am
ScheduledEndDate 11/12/2025
ScheduledEndTime 11:00 pm
ActualStartDate 11/12/2025
ActualStartTime 11:00 pm
ActualEndDate 11/12/2025
ActualEndTime 11:00 pm
ActualDuration 1
Street 123 Main Street
City New York
ZipPostalCode 10001
StateProvince New York
Country United States
Phone (555) 123-4567
Email maintenance@acme.com
Screenshot +

Then Verify service appointment is created successfully with details 338ms
Field Value
Subject HVAC System Maintenance
Screenshot +

After 2s 78ms Show Info + Screenshot +